Pony Parties
Terms & Conditions
1/ Completion of the booking form and/or payment is deemed as acceptance of these terms and conditions of booking.
2/ Confirmation of the booking will be made on receipt of the deposit of £65 and a completed booking form. The balance must be paid either on arrival at the party in cash, or may be paid by cheque, but all cheques must be received by us at least 7 days before party date. If paying by cash on the day of the party (payment must be made before the party begins).
3/ Full refunds of deposits will be made or an alternative date agreed if we decide the weather is unsuitable or if we have to cancel ( only applicable in rare cases of pony health or transportation problems ). Cancellations must be made before 9a.m. on the day of the party or at least 3 hours before the party, whichever is the earlier.
4/ Permission must be gained for use of any public areas, for example village hall grounds or playing fields. Details to be provided to us.
5/ We have public liability insurance to £2 million and this dictates some of our conditions.
6/ To ride children must be over 2 years old. Children over 12 years may ride at our discretion, depending on size and weight.
7/ Whilst our ponies are small we cannot guarantee that no damage will occur in some circumstances . It is your decision to go ahead with a party in wet conditions and we cannot be held responsible for any resulting damage.
8/ Children must wear a riding hat and strong soled shoes with a heel to ride. Due to our insurance any child without strong heeled shoes will not be able to ride. School shoes are generally suitable.
9/ We reserve the right to leave a party if the ponies are being upset or maltreated. Ponies are easily disturbed and so distractions must be avoided. For example ponies cannot be in the immediate vicinity of a bouncy castle or trampoline .
10/ Dogs must be kept inside or on leads when the ponies are in your garden.
11/ Our ponies’ welfare is of the utmost importance to us and we expect all children ( and adults ) to take advice from us on handling and behavior around the ponies.
12/ The ponies must not be fed anything at all during a party.
13/ IF YOU CANCEL
CANCELLATION CHARGES:
- Up to 8 weeks - deposit only.
- 6-8 weeks - deposit plus 25% of total costs.
- 4-6 weeks – deposit plus 50% of total costs.
- 2-4 weeks - deposit plus 75% of total costs.
- 0-2 weeks – 100% of total costs.